Mobile Repair FAQs

You can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write to us at support@cashify.in. Because Cashify offers service as per your convinience.

If the issue is one of the issues listed on our platform, we are happy to help and you will be charged accordingly. Please let us know in advance for any issue with your device and we will try our best to help.

Cashify Repair uses AAA-grade top quality compatible parts for any repair service. Only the best quality parts qualify our testing and grading process. However, we do not claim original parts as only authorised manufacturer can claim the same. But the functionality and sensitivity of the parts that Cashify uses are at par with their original counterparts. Hence, we provide a 6 months warranty on screen repair & 3 months warranty on other spare part repair. Please note, back panel change is not covered under warranty.

Cashify is available to its users throughout the week from 10 AM to 6PM. In case you don’t manage to reach us on our helpline, please write to us at support@cashify.in. We’ll get back to you real soon!

Cashify doesn’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts that is observed by our expert technicians it will not be covered under warranty. Also, we do not provide warranty to back panel replacement.

Each repair service (screen, mic, battery, speaker, receiver, charging port) takes about 30-60 minutes approximately since trained and efficient professionals handle your phone. You can relax while it is being repaired, we will ensure everything is done perfectly!

Repair or replacement of your phone is possible at any place as per your convinience. It can either be your home or office. We just need a table/chair setup near a power plug outlet to sit and get to work. Just ensure there is a power plug nearby for us to use some of our tools. And now, to make things even more convenient for you, you can walk to the nearest Cashify store in your city & get your phone repaired instantly.

To learn about the offers, keep an eye on the Cashify Repair website’s New Offer area.

Cashify Repair technician will directly accept the cash after the repair is complete, or transfer the money online via PayTM or an IMPS Bank Transfer or via UPI.

At the time of booking your appointment, you will be shown the amount that will be charged for repairing your phone.

• You can make the payment once your phone has been repaired by our expert technician. Besides, partial payment has also been introduced in case you want to pay a part of the total cost before the service and the rest of it after.
• There will be no extra charges on top of the price that was originally shown to you.

Cashify Repair will not be asking for payments unless you are entirely satisfied with the service Cashify Repair has provided you.