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Frequently Asked Questions

Mobile Repair FAQs Related Questions

  • Answer:We would love to ensure that this does not happen, but in case it does, you can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write…

    We would love to ensure that this does not happen, but in case it does, you can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write to us at support@cashify.in.

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  • Answer:It is definitely on the cards but for now, we only offer the services listed on our platform. Please let us know in advance for any issue with your device and we will try our best to help.

    It is definitely on the cards but for now, we only offer the services listed on our platform. Please let us know in advance for any issue with your device and we will try our best to help.

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  • Answer:Only the best quality parts qualify our testing and grading process. Rest assured that all parts used by us are 100% compatible with your device. Only a device manufacturer’s authorised service provider can claim their parts as original. Cashify Repair uses AAA-grade top quality compatible parts for any repair service. The functionality and sensitivity of…

    Only the best quality parts qualify our testing and grading process. Rest assured that all parts used by us are 100% compatible with your device. Only a device manufacturer’s authorised service provider can claim their parts as original. Cashify Repair uses AAA-grade top quality compatible parts for any repair service. The functionality and sensitivity of the parts are at par with their original counterparts. Hence, we provide a 6 months warranty on screen repair & 3 months warranty on other spare part repair. Please note, back panel change is not covered under warranty.

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  • Answer:We are available all 7 days of the week, 10AM to 6PM. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@cashify.in. We’ll get back to you real soon!

    We are available all 7 days of the week, 10AM to 6PM. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@cashify.in. We’ll get back to you real soon!

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  • Answer:We don’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts that is observed by our expert technicians it will not be covered under warranty. Also, we do not provide warranty to back panel replacement.

    We don’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts that is observed by our expert technicians it will not be covered under warranty. Also, we do not provide warranty to back panel replacement.

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  • Answer:Each repair service (screen, mic, battery, speaker, receiver, charging port) takes about 30-60 minutes approximately since your phone is handled by trained and efficient professionals. You can relax while it is being repaired, we will ensure everything is done perfectly!

    Each repair service (screen, mic, battery, speaker, receiver, charging port) takes about 30-60 minutes approximately since your phone is handled by trained and efficient professionals. You can relax while it is being repaired, we will ensure everything is done perfectly!

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  • Answer:The replacement will take place at your preferred location, be it your home or office. We just need a table/chair setup near a power plug outlet to sit and get to work. Just ensure there is a power plug nearby for us to use some of our tools. And now, to make things even more…

    The replacement will take place at your preferred location, be it your home or office. We just need a table/chair setup near a power plug outlet to sit and get to work. Just ensure there is a power plug nearby for us to use some of our tools. And now, to make things even more convenient for you, you can walk to the nearest Cashify store in your city & get your phone repaired instantly.

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  • Answer:Keep an eye on the New Offer section on the Cashify Repair website to learn about the offers. 

    Keep an eye on the New Offer section on the Cashify Repair website to learn about the offers. 

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  • Answer:You can pay in cash directly to the Cashify Repair technician after the repair is complete, or transfer the money online via PayTM or an IMPS Bank Transfer or via UPI. 

    You can pay in cash directly to the Cashify Repair technician after the repair is complete, or transfer the money online via PayTM or an IMPS Bank Transfer or via UPI. 

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  • Answer:At the time of booking your appointment, you will be shown the amount that will be charged for repairing your phone. You can make the payment once your phone has been repaired by our expert technician. Besides, partial payment has also been introduced in case you want to pay a part of the total cost…

    At the time of booking your appointment, you will be shown the amount that will be charged for repairing your phone.

    • You can make the payment once your phone has been repaired by our expert technician. Besides, partial payment has also been introduced in case you want to pay a part of the total cost before the service and the rest of it after.
    • There will be no extra charges on top of the price that was originally shown to you.

    Cashify Repair will not be asking for payments unless you are entirely satisfied with the service Cashify Repair has provided you.

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