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Frequently Asked Questions

Mobile Repair FAQs Related Questions

  • Answer:We, at Cashify Repair, are working hard on expanding to all major cities in India. If you’d like Cashify Repair to come to your city, write to us at support@cashify.in and we’ll make sure we’re with you as soon as possible.

    We, at Cashify Repair, are working hard on expanding to all major cities in India. If you’d like Cashify Repair to come to your city, write to us at support@cashify.in and we’ll make sure we’re with you as soon as possible.

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  • Answer:Our team generally resolves an issue within 48 hours to 72 hours. You will get an acknowledgement and our team will close your queries as soon as possible.

    Our team generally resolves an issue within 48 hours to 72 hours. You will get an acknowledgement and our team will close your queries as soon as possible.

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  • Answer:You can send us your queries at support@cashify.in, or chat with us in order to get your queries sorted out. Also, you can also visit Cashify Repair and post a query via the contact us section.

    You can send us your queries at support@cashify.in, or chat with us in order to get your queries sorted out. Also, you can also visit Cashify Repair and post a query via the contact us section.

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  • Answer:Once you have placed an order, you can simply cancel or reschedule it from your order details page itself. You can also go to your profile section, then under Orders, you can cancel any of your active orders that you wish to. However, we would need a reason for your cancellation or rescheduling in order…

    Once you have placed an order, you can simply cancel or reschedule it from your order details page itself. You can also go to your profile section, then under Orders, you can cancel any of your active orders that you wish to. However, we would need a reason for your cancellation or rescheduling in order to understand and help you server better.

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  • Answer:Cashify Repair’s warranty covers a variety of issues with your replaced screen such as: Dead pixelsDiscolourationTouch issues Accidental damage is not covered under warranty. This includes: Mishandling that may have caused the frame of your smartphone to bendDamage due to waterAccidental or purposeful dropsSoftware issues on your device unrelated to the screen repairAny kind of…

    Cashify Repair’s warranty covers a variety of issues with your replaced screen such as:

    • Dead pixels
    • Discolouration
    • Touch issues

    Accidental damage is not covered under warranty. This includes:

    • Mishandling that may have caused the frame of your smartphone to bend
    • Damage due to water
    • Accidental or purposeful drops
    • Software issues on your device unrelated to the screen repair
    • Any kind of damage that is not caused by Cashify Repair after the repair is done

    Pre-existing conditions/issues on your smartphone are also not covered under the warranty. These include:

    • Water damage
    • Jailbroken devices (iPhones) or rooted devices (Android)
    • Manufacturing defects

    Any kind of functionality issue with the spare parts are covered under the warranty. Please note only functionality is covered and no kind of damage to the part will be covered under this. Moreover, warranty on Batteries will differ from model to model based on mAh Capacity and Device specifications.

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  • Answer:You need to pay only when the phone is repaired and you are fully satisfied with the service. You can either pay in cash or transfer money online via Bank IMPS Transfer, pay through Paytm or use Razorpay. You can use your card & swipe it to make a payment using the card machine available…

    You need to pay only when the phone is repaired and you are fully satisfied with the service. You can either pay in cash or transfer money online via Bank IMPS Transfer, pay through Paytm or use Razorpay. You can use your card & swipe it to make a payment using the card machine available with our executive.

    We also accept partial payment* that you can make in advance.

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  • Answer:We take full responsibility for the phone once it is handed over to us. There is minimal chance of causing any damage since our team consists of trained professionals. However, in the unlikely event that damage is caused at our end, we will fix your phone at our cost and return it back in its…

    We take full responsibility for the phone once it is handed over to us. There is minimal chance of causing any damage since our team consists of trained professionals. However, in the unlikely event that damage is caused at our end, we will fix your phone at our cost and return it back in its original condition. When we say it, we mean it. Rest assured that your device is in safe hands.

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  • Answer:We use the best quality products available in the market and hence it is unlikely that you will feel the need to change them. Our technician will show and let you use the device before the final replacement happens. However, if you still don’t like it, we will not proceed with the screen replacement and…

    We use the best quality products available in the market and hence it is unlikely that you will feel the need to change them. Our technician will show and let you use the device before the final replacement happens. However, if you still don’t like it, we will not proceed with the screen replacement and won’t charge you a paisa. Also, in case you face any issues post the screen replacement, we offer a 7-day Money Back Guarantee (only applicable to screen repair).

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  • Answer:We firmly believe in fair and transparent pricing. All charges mentioned are inclusive of all taxes. There are no hidden costs at all. You will only be charged as quoted!

    We firmly believe in fair and transparent pricing. All charges mentioned are inclusive of all taxes. There are no hidden costs at all. You will only be charged as quoted!

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  • Answer:Cashify Repair is your go-to place to get your mobile fixed without any hassle. We provide screen, battery, mic, speaker and more smartphone repair services at doorstep. Simply book a service at https://www.cashify.in/repair, choose a suitable time and relax! Cashify Repair works by offering its customers: Home delivered mobile repairReasonable pricesGenuine parts6 months of warranty,…

    Cashify Repair is your go-to place to get your mobile fixed without any hassle. We provide screen, battery, mic, speaker and more smartphone repair services at doorstep. Simply book a service at https://www.cashify.in/repair, choose a suitable time and relax!

    Cashify Repair works by offering its customers:

    • Home delivered mobile repair
    • Reasonable prices
    • Genuine parts
    • 6 months of warranty, and week-long money back guarantee (only applicable to screen repair) &  3 months of replacement warranty for other spare parts repaired by Cashify repair. Please note, back panel change is not covered under warranty.

    Cashify Repair is able to achieve this by:

    • Testing and grading all our genuine parts to ensure 100% reliability and safety.
    • Relying on a network of expert technicians who can arrive at your address at short notice.
    • Allowing users the flexibility to change their minds and cancel the service even up to a week after the repair.

    Here’s how you can get started:

    • Visit the Cashify Repair website.
    • Now, select your city > pick your smartphone brand > pick the model > pick the color of your device.
    • Hit Go, enter your mobile number and the Cashify Repair OTP that you will then receive.
    • Hit Submit, and you’ll be given the price estimate for your mobile repair.
    • Pick your preferred appointment date and time, fill in your address, proceed with Continue.
    • Then, confirm the details of your appointment.

    That’s it. Now, wait for Cashify Repair technicians, who are expert professionals, to visit your address.

    Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at support@cashify.in and we will be happy to help!

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