My receipt is delayed. What can I do?

Receipts are automatically generated after the completion of a sale and emailed to the customer on their registered email address. They may be delayed due to technical errors, or if:

You entered an incorrect email address in our records.
You did not provide an email address to Cashify.

If you haven’t received your receipt after the sale, please get in touch with Cashify’s customer care here.

Other FAQs

What are the payment modes available on Accessories?Will the pickup executive tamper with my phone while checking?Can I sell my financed device or a device bought using EMI?How do I opt out of the Cashify SMS program?I bought a new phone for Rs. 25,000/- ten days ago. I am expecting Rs. 24,000/- for it but Cashify is giving very low value for it?What kind of tests are run on my phone and why?What do you do with my old phone?Whom should I contact to claim warranty for my product?Will I get an invoice for my order?Can I make parts of the payment by different modes in Accessories?