If you encounter an error stating that your Amazon voucher has already been redeemed, please follow the steps below to report and resolve the issue:

1.  Please check your Amazon Pay balance, as the voucher might have already been redeemed. If the amount isn’t reflecting in your account, kindly follow the steps mentioned below.
2. File a complaint with the Cyber Crime Department at https://cybercrime.gov.in.
3. While filing the complaint, ensure that the complaint notice is submitted under Section 91 of the Cr.PC.
4. The Cyber Crime team will forward the complaint to police-inquiries@amazon.com.
5. Upon receiving the complaint, the Amazon team will share complete redemption details with the investigating Cyber Crime authority.

When it comes to selling your old mobile phone in a super easy and convenient fashion, you can trust none but Cashify. Here are three hassle-free ways.

1. On the Cashify website or app, under the Sell phone category, choose the brand name and model. Add a few details related to the phone to get the exact value. 
2. Schedule a doorstep pickup for your phone as per your preferred date and time slot.
3. Receive instant cash at your doorstep once the pickup is complete.

To delete your account please go through the following steps –

1. Open the Cashify App and tap on the profile icon at the bottom right
2. Select “My Account” then tap on “Delete My Account”
3. Confirm the “Deletion Request” through OTP sent on your registered mobile number
4. Account will be deleted successfully within 15 days
5. In case of any pending order(s), please cancel them first to proceed.

In such cases, please contact us by email at support@cashify.in. We shall respond to you within one business day and try to rectify the issue as soon as possible.

Cashify lets you sell old phones, tablets, laptops, gaming consoles, DSLRs, earbuds, desktops, TV, smart speakers and more.

We recommend you delete all the personal data and also remove the SIM and memory card form your phone. But, just in case you haven’t, then it’s not a problem at all. Because before going ahead with any further procedure, we ensure that our technical expert has wiped out all the available data from the device.

Yes,  we take broken and dead mobiles if you are selling mobile phone on Cashify. However, it might affect the overall quote of the phone.

No, Cashify buys almost all phones; please find a list of handsets on our website or the app we buy.

Cashify tries to get the pickup done within the next 24-48 hours after placing the order, except Sunday or public holidays.

In this case, the device will be considered to be more than a year old, and the price shall be quoted accordingly. It is mandatory to submit an invoice to claim any kind of warranty.