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Frequently Asked Questions

Refurbished Mobiles FAQs Related Questions

  • Answer:In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

    In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

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  • Answer:When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

    When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

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  • Answer:Currently, no such option of part-payment is available in Refurbished Mobiles. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order. Visa CardMaster CardNet BankingRuPay etc.

    Currently, no such option of part-payment is available in Refurbished Mobiles. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order.

    1. Visa Card
    2. Master Card
    3. Net Banking
    4. RuPay etc.
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  • Answer:You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

    You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

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  • Answer:No,  you will not get a physical warranty card, you will have to register for warranty within 15 days of making the purchase. Click here to know more.

    No,  you will not get a physical warranty card, you will have to register for warranty within 15 days of making the purchase. Click here to know more.

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  • Answer:All our refurbished products go through rigorous testing at 32 checkpoints. We try our best to rectify them from all issues and defects.

    All our refurbished products go through rigorous testing at 32 checkpoints. We try our best to rectify them from all issues and defects.

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  • Answer:Yes, all refurbished products are covered under a specific warranty (3 months for laptops & 6 months for smartphones). Click here to check how you can claim your warranty

    Yes, all refurbished products are covered under a specific warranty (3 months for laptops & 6 months for smartphones). Click here to check how you can claim your warranty

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  • Answer:No, we do not charge any for any order for Refurbished Mobiles. it’s absolutely free.

    No, we do not charge any for any order for Refurbished Mobiles. it’s absolutely free.

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  • Answer:You will receive a confirmation email once the order is successfully placed. Once your order is despatched, you’ll receive an email/SMS with your tracking ID to track your order.

    You will receive a confirmation email once the order is successfully placed. Once your order is despatched, you’ll receive an email/SMS with your tracking ID to track your order.

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  • Answer:All orders are shipped by sellers through courier services who deliver the packages to your doorstep.

    All orders are shipped by sellers through courier services who deliver the packages to your doorstep.

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