Usually, it doesn’t happen, it may happen due to some unforeseen circumstances. But we will update you with the real-time pickup status. In case of delay, please contact us by email at support@cashify.in. We shall respond to you within one business day and issue a refund/ fresh order.

Sorry, but Cashify needs ID proof to confirm your identity. Once you sell the old phone, the agent will ask for your Government ID for verification. Cashify accepts Aadhar Card.

Under such circumstances, our agent will present you a fresh quote as per the actual condition of the phone. If you agree, then we will pay you the re-quoted amount on the spot. You may also choose to quit our service if the re-quoted value is not up to your mark, without any risk of paying.

Absolutely true! Cashify does not charge anything from start to finish throughout the service. Cashify’s Sell service or Buyback program is catered for its’ users to have the best experience ever.

Cashify is the best website to sell your phone it is safe, convenient, and offers the best value for money. All you have to do is follow a few simple steps, and you can sell the phone without even leaving your home. You just have to register on the website and choose your model. All of this happens within the safety of your home.

At the time of pickup, our representative we will check your phone’s condition. If the conditions of your device match the provided description, our representative will pay you at that very instant. Besides cash, we support online payment gateways like bank transfers and wallets.

Once you’ve transacted the device, we will forward you an OTP. Just share it with our agent, who will confirm the exchange and implement instant pay as per the payment method of your choice.

Cashify offers what no one offers – a free pickup service. We take no extra charges for pick up or delivery of orders you place. In the case of selling phones online, Cashify lets it’s customers choose a time and place of their choice to pick up the phone or device after inspection.

No, phones which are above a year old in usage don’t require a bill. However, if it is between 0-12 months old, Cashify requires a bill if you want to sell phone online.

No, it’s not mandatory need for customers to give their phone’s charger when selling old phones to Cashify. Although a charger can increase the phone’s value slightly more than without it.

Cashify website and app, when booking an appointment, ask you to feel a basic questionnaire. You simply have to mention that the phone doesn’t have a box. Box or no box, customers can easily sell old phones online in the comfort of their homes via Cashify.