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    Frequently Asked Questions

    Buyback FAQs Related Questions

    • Answer:After logging in and heading to your Cashify profile, you may notice several options on the left side of your screen. These include: The ‘My Profile’ section contains all your basic information – such as your username, email address and your phone number. The ‘My Address’ section contains all your pickup addresses stored with Cashify. The ‘My Orders’ tab stores a…

      After logging in and heading to your Cashify profile, you may notice several options on the left side of your screen. These include:

      Cashify app
      1. The ‘My Profile’ section contains all your basic information – such as your username, email address and your phone number. The ‘My Address’ section contains all your pickup addresses stored with Cashify.
      2. The ‘My Orders’ tab stores a record of your current orders, past orders and any pending orders as well.
      3. The ‘My Payments’ options stores your transaction history with Cashify, along with your saved card and wallet details.

      ‘Devices under warranty’ shows you the devices that you may plan on selling and whether they are under warranty. You can add your devices here by entering their IMEI number.

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    • Answer:We’re continuously working on expanding to other cities across India and should be available in your city very soon. Please let us know which city you’d like us to expand to next at support@cashify.in. We’ll do our best to serve you ASAP.

      We’re continuously working on expanding to other cities across India and should be available in your city very soon. Please let us know which city you’d like us to expand to next at support@cashify.in. We’ll do our best to serve you ASAP.

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    • Answer:Apart from all major cities, Cashify also serves across over 1500 cities. Do visit us on www.cashify.in and search for your city on the locations tab to check availability near you. *Please note that Cashify operates in INDIA ONLY at the moment.

      Apart from all major cities, Cashify also serves across over 1500 cities. Do visit us on www.cashify.in and search for your city on the locations tab to check availability near you.

      *Please note that Cashify operates in INDIA ONLY at the moment.

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    • Answer:The New Offers section on the Cashify website, is where you will find the way you can avail the offers. The same is also available on the What’s New section on Cashify app.

      The New Offers section on the Cashify website, is where you will find the way you can avail the offers. The same is also available on the What’s New section on Cashify app.

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    • Answer:Cashify regularly launches new campaigns, offers and coupon codes across all its supported devices. Our campaigns offer more value for your device and run for varying lengths throughout the year. To stay updated on these campaigns, keep an eye on the What’s New section on our website, where we announce them along with their details,…

      Cashify regularly launches new campaigns, offers and coupon codes across all its supported devices. Our campaigns offer more value for your device and run for varying lengths throughout the year. To stay updated on these campaigns, keep an eye on the What’s New section on our website, where we announce them along with their details, terms and conditions.

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    • Answer:A warranty is valid only in the presence of a legitimate invoice. If you have lost your device’s invoice, it will be considered more than a year old, and you will receive a corresponding price quote. Although, only Indian invoices are considered for the purpose of validating warranty. All items with a non-Indian invoice will…

      A warranty is valid only in the presence of a legitimate invoice. If you have lost your device’s invoice, it will be considered more than a year old, and you will receive a corresponding price quote. Although, only Indian invoices are considered for the purpose of validating warranty. All items with a non-Indian invoice will be considered out of warranty.

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    • Answer:Broken devices are considered out of warranty since warranty conditions are subject to no physical damage. A broken device can be sold on Cashify but will be considered out of warranty.

      Broken devices are considered out of warranty since warranty conditions are subject to no physical damage. A broken device can be sold on Cashify but will be considered out of warranty.

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    • Answer:Cashify does not allow carrier-locked or CDMA phones. We exclusively buy unlocked devices with no built-in restrictions.

      Cashify does not allow carrier-locked or CDMA phones. We exclusively buy unlocked devices with no built-in restrictions.

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    • Answer:Cashify will buy overseas purchases, however, even with a valid bill, such devices will not be covered under warranty. Most gadgets have only valid warranties in the nation where they were purchased. As a result, Cashify’s price for your overseas gadget will consider the lack of a valid warranty. 

      Cashify will buy overseas purchases, however, even with a valid bill, such devices will not be covered under warranty. Most gadgets have only valid warranties in the nation where they were purchased. As a result, Cashify’s price for your overseas gadget will consider the lack of a valid warranty. 

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    • Answer:Cashify is always interested in hearing about ways to improve your reselling experience. At Cashify, we’re always listening to guarantee you a fair amount of money and a great experience. This would not be possible without your assistance and, of course, your feedback on your experience. 

      Cashify is always interested in hearing about ways to improve your reselling experience. At Cashify, we’re always listening to guarantee you a fair amount of money and a great experience. This would not be possible without your assistance and, of course, your feedback on your experience. 

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