Buyback FAQs

A few simple steps will help you sell your old mobile phone without any hassle online on CASHIFY. You need to simply download the Cashify app from Google Playstore, follow the instructions, and answer some basic questions regarding your smartphone. And voila, get instant payment on selling old smartphones.

We assure our users that their phones will be in safe hands throughout the process. Please be informed that in order to inspect the device thoroughly, the pickup executive will have to take the tempered glass off your device. Other than that, in case of any unforeseen damages via our expert, Cashify promises to cover all the expenses and will fix your phone at our cost and return it back in its original condition. Rest assured that your device is in safe hands.

Yes, but only devices which have been free of installments are eligible for selling their phones on Cashify. You will also have to share an NOC issued by the finance provider stating the same at the time of pickup.

Cashify SMS programs keeps you updated with our latest offers and helps you keep track of your orders. However, if you still want to OPT OUT of the SMS program, you can do so by sending the SMS “CHYSTOP” to 567678 from your registered mobile number. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

When selling your phone online, keep in mind that professional buyers think that the product has already lost 25- 50% of its value when you bought it. So, when you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’.

All the tests that we do are listed here:

Additional Tests

• Device Spin Test (To check if a phone, usually iPhone, is bent)
• Battery Spin Test (To check is the battery is inflated)
• Removing tempered glass to check if the screen is damaged

Once you sell the phone to Cashify, we refurbish it and fix any problems it may have. Following that, we sell these old smartphones to retailers, who resell them to customers who are seeking second-hand devices.

To uninstall the Cashify app from your Android smartphone:

Head over to the settings menu on your Android smartphone.

Enter the Apps section.

1. Head over to the settings menu on your Android smartphone.
2. Enter the Apps section.

• Tap on Cashify, and then Uninstall.

Alternately, if your phone permits, you could tap and hold the Cashify app on your app screen, and drag it to the Uninstall option that appears.

To uninstall the Cashify app from your iOS device:

1. Tap and hold on the Cashify app icon on your home screen.
2. Tap the ‘X’ icon on the Cashify app, followed by Remove on the confirmation box that follows.

All the features on the Cashify app are entirely free to the users and do not attract any charges.

The Cashify app is available on both the Android & iOS platforms. It can be downloaded for iOS from the App Store here, and for Android devices from the Google Play Store here.

Android minimum requirements:

Android 4.1 or later.
At least 15 MB of free storage space on the device.
iOS minimum requirements:

iOS 9.0 or later.
At least 100 MB of free storage space on the device.