Frequently Asked Questions

Cashify Repair is your go-to place to get your mobile fixed without any hassle. We provide screen, battery, mic, speaker and more smartphone repair services at doorstep. Simply book a service at https://www.cashify.in/repair, choose a suitable time and relax!

Cashify Repair works by offering its customers:

• Home delivered mobile repair
• Reasonable prices
• Genuine parts
• 6 months of warranty, and week-long money back guarantee (only applicable to screen repair) &  3 months of replacement warranty for other spare parts repaired by Cashify repair. Please note, back panel change is not covered under warranty.

Cashify Repair is able to achieve this by:

• Testing and grading all our genuine parts to ensure 100% reliability and safety.
• Relying on a network of expert technicians who can arrive at your address at short notice.
• Allowing users the flexibility to change their minds and cancel the service even up to a week after the repair.

Here’s how you can get started:

• Visit the Cashify Repair website.
• Now, select your city > pick your smartphone brand > pick the model > pick the color of your device.
• Hit Go, enter your mobile number and the Cashify Repair OTP that you will then receive.
• Hit Submit, and you’ll be given the price estimate for your mobile repair.
• Pick your preferred appointment date and time, fill in your address, proceed with Continue.
• Then, confirm the details of your appointment.

That’s it. Now, wait for Cashify Repair technicians, who are expert professionals, to visit your address.

Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at support@cashify.in, and we will be happy to help!

We assure our users that their phones will be in safe hands throughout the process. Please be informed that in order to inspect the device thoroughly, the pickup executive will have to take the tempered glass off your device. Other than that, in case of any unforeseen damages via our expert, Cashify promises to cover all the expenses and will fix your phone at our cost and return it back in its original condition. Rest assured that your device is in safe hands.

Yes, but only devices which have been free of installments are eligible for selling their phones on Cashify. You will also have to share an NOC issued by the finance provider stating the same at the time of pickup.

Cashify SMS programs keeps you updated with our latest offers and helps you keep track of your orders. However, if you still want to OPT OUT of the SMS program, you can do so by sending the SMS “CHYSTOP” to 567678 from your registered mobile number. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

When selling your phone online, keep in mind that professional buyers think that the product has already lost 25- 50% of its value when you bought it. So, when you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’.

All the tests that we do are listed here:

Additional Tests

• Device Spin Test (To check if a phone, usually iPhone, is bent)
• Battery Spin Test (To check is the battery is inflated)
• Removing tempered glass to check if the screen is damaged

Once you sell the phone to Cashify, we refurbish it and fix any problems it may have. Following that, we sell these old smartphones to retailers, who resell them to customers who are seeking second-hand devices.

In case you are not able to find products relevant to your smartphone, please leave a message for us on store@cashify.in We shall try our best to make it available for you as soon as possible.

In case of delayed delivey for your order be it Cashify Repair or Sell, please contact us on email at store@cashify.in. We shall respond to you within one business day and issue a refund/ fresh order.

We provide Free Replacement on manufacturing defects, wrong product delivered and/or physical damage. Please intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement for Mobile Accessories.
We request you to include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.