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    Frequently Asked Questions

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    • Answer:We accept all VISA & MasterCard branded cards for payments. Moreover, we accept payments via Net banking, RuPay, Freecharge, Mobikwik & Airtel Money. Cash on Delivery is currently unavailable for all orders. In case of any issues regarding payment/ payment failure, please write to us at store@cashify.in.

      We accept all VISA & MasterCard branded cards for payments. Moreover, we accept payments via Net banking, RuPay, Freecharge, Mobikwik & Airtel Money. Cash on Delivery is currently unavailable for all orders. In case of any issues regarding payment/ payment failure, please write to us at store@cashify.in.

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    • Answer:We would love to ensure that this does not happen, but in case it does, you can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write…

      We would love to ensure that this does not happen, but in case it does, you can reschedule the order anytime. Please let us know your preferred time and location, and we will reschedule your service request accordingly. In the unlikely event that you wish to cancel the request, please connect via Chat or write to us at support@cashify.in.

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    • Answer:It is definitely on the cards but for now, we only offer the services listed on our platform. Please let us know in advance for any issue with your device and we will try our best to help.

      It is definitely on the cards but for now, we only offer the services listed on our platform. Please let us know in advance for any issue with your device and we will try our best to help.

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    • Answer:In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

      In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

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    • Answer:When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

      When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

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    • Answer:Only the best quality parts qualify our testing and grading process. Rest assured that all parts used by us are 100% compatible with your device. Only a device manufacturer’s authorised service provider can claim their parts as original. Cashify Repair uses AAA-grade top quality compatible parts for any repair service. The functionality and sensitivity of…

      Only the best quality parts qualify our testing and grading process. Rest assured that all parts used by us are 100% compatible with your device. Only a device manufacturer’s authorised service provider can claim their parts as original. Cashify Repair uses AAA-grade top quality compatible parts for any repair service. The functionality and sensitivity of the parts are at par with their original counterparts. Hence, we provide a 6 months warranty on screen repair & 3 months warranty on other spare part repair. Please note, back panel change is not covered under warranty.

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    • Answer:Currently, no such option of part-payment is available in Refurbished Mobiles. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order. Visa CardMaster CardNet BankingRuPay etc.

      Currently, no such option of part-payment is available in Refurbished Mobiles. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order.

      1. Visa Card
      2. Master Card
      3. Net Banking
      4. RuPay etc.
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    • Answer:We are available all 7 days of the week, 10AM to 6PM. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@cashify.in. We’ll get back to you real soon!

      We are available all 7 days of the week, 10AM to 6PM. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@cashify.in. We’ll get back to you real soon!

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    • Answer:You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

      You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

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    • Answer:No,  you will not get a physical warranty card, you will have to register for warranty within 15 days of making the purchase. Click here to know more.

      No,  you will not get a physical warranty card, you will have to register for warranty within 15 days of making the purchase. Click here to know more.

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