Cashify doesn’t cover any kind of physical/water damage to the parts provided. If there is any mishandling/tampering of the parts that is observed by our expert technicians it will not be covered under warranty. Also, we do not provide warranty to back panel replacement.

Yes, you can order in bulk for Refurbished Mobiles. Please contact us at store@cashify.in to do so.

Yes, you can pick up your order directly for Refurbished Mobiles. Please send an email to us at store@cashify.in within 24 hours of placing the order (before dispatch).

We accept payments made using Visa, MasterCard, Maestro and American Express credit/debit cards for Refurbished Mobiles.

Payments for Refurbished mobile may fail due to any of the following reasons:

1. You accidentally enter incorrect credit/debit card details like ‘name on the card’, ‘card number’, ‘CVV’, ‘3D secure PIN’ and ‘expiry date’.
2. The card details you provide are no longer valid or need to be updated.
3. Your bank is going through an outage.
4. You accidentally close/refresh the page or press backspace while the transaction is being processed by your bank.
5. The connection between Cashify and your Bank fails due to some technical issues and the transaction cannot be completed.
6. Your card is blocked for online transactions.

Currently, we do not offer COD option while placing an order.

You can cancel a specific product at Cashify by going to ‘My Orders’ and selecting it. This will not result in the cancellation of all other products.

Sadly, consumers cannot reactivate an order that has been cancelled for Refurbished Mobiles. You can place a new order for the products that were part of the cancelled order.

To add an alternate number to your Cashify order, Kindly email us at store@cashify.in.

As for now, Cashify does not have the option to alter the delivery address. Please contact store@cashify.in to make minute changes to your delivery location.