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    Answer:

    Yes, but only devices which have been free of installments are eligible for selling their phones on Cashify. You will also have to share an NOC issued by the finance provider stating the same at the time of pickup.

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    Answer:

    Cashify SMS programs keeps you updated with our latest offers and helps you keep track of your orders. However, if you still want to OPT OUT of the SMS program, you can do so by sending the SMS “CHYSTOP” to 567678 from your registered mobile number. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

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    Answer:

    When selling your phone online, keep in mind that professional buyers think that the product has already lost 25- 50% of its value when you bought it. So, when you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’.

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    Answer:

    All the tests that we do are listed here:

    HardwareSoftwareScreenButtonsOther
    IMEICalling CheckPressure sensorCamera burst testBluetooth
    WifiDevice age (auto)Touch Calibration3.5 mm JackBill
    BatteryDevice age (manual validation)Screen CheckFacial recognitionHeadphones
    Charging PortID lockScreen Physical ConditionBrand Lock / icloud lockCharger
    Front CameraDevice rootScreen FunctionalityScreen-lock or passwordBox
    Back CameraIs the operator locked
    Home buttonIs IMEI / TAC authentic
    MicrophoneAccelerometer
    Back buttonIs the device stolen
    Proximity

    Recent App buttonBill authenticity
    Vibrator

    Volume buttonsWarranty status
    Gyroscope

    Power button
    Speaker



    Headphone Jack



    Fingerprint Sensor



    SIM tray



    SIM working



    Magnetometer



    Is processor / chipset authentic



    Receiver speaker



    Network – functional



    Network Supported Bands



    Additional Tests

    • Device Spin Test (To check if a phone, usually iPhone, is bent)
    • Battery Spin Test (To check is the battery is inflated)
    • Removing tempered glass to check if the screen is damaged
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    Answer:

    Once you sell the phone to Cashify, we refurbish it and fix any problems it may have. Following that, we sell these old smartphones to retailers, who resell them to customers who are seeking second-hand devices.

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    Answer:

    In case you are not able to find products relevant to your smartphone, please leave a message for us on store@cashify.in We shall try our best to make it available for you as soon as possible.

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    Answer:

    In case of delayed delivey for your order be it Cashify Repair or Sell, please contact us on email at store@cashify.in. We shall respond to you within one business day and issue a refund/ fresh order.

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    Answer:

    We provide Free Replacement on manufacturing defects, wrong product delivered and/or physical damage. Please intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement for Mobile Accessories.
    We request you to include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.

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    Answer:

    No, Cashify does not levy any kind of shipping fee or charges for the orders above Rs. 500/ There is a nominal charge or fee applied for orders below Rs. 500.

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    Answer:

    A product usually takes 3-10 business days to be delivered.

    Most of our orders are dispatched in 2 working days. If a particular item runs out of stock, we’ll offer you the option of a refund or replacement with a similar product of equal or higher value. Post dispatch of your order, you will receive a tracking ID where you can track the status of your order. If you have any questions about the expected delivery period for your order, please email us at store@cashify.in.

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