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Can I change my old device after placing the exchange order?

No. You may instead cancel the current exchange order and ask the buyback specialist to create a new order for the other device. The new exchange order will not include the exchange bonus provided by the brand.

Other FAQs

Can I place another exchange order if my previous one was cancelled?

What happens if my exchange order is cancelled by Cashify?

Can I appeal Cashify’s decision to cancel my order?

What makes an order “suspicious” or suggests it was created by a retailer?

Can Cashify cancel my exchange order?

Will I get an invoice for the exchange order?

Can I exchange any other category of device?

How can I increase the exchange value for my device in the exchange program?

Will I be able to get the exact value shown for my device?

Is my data safe when I exchange my old device?