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    Frequently Asked Questions

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    • Answer:No, customers do not have an option to reinitiate an order after it has been cancelled. You can place a new order for the products that were part of the cancelled order.

      No, customers do not have an option to reinitiate an order after it has been cancelled. You can place a new order for the products that were part of the cancelled order.

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    • Answer:To add an alternate number to your order, please email us at store@cashify.in.

      To add an alternate number to your order, please email us at store@cashify.in.

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    • Answer:We do not have the option to alter the delivery address. Please contact store@cashify.in in order to make minor changes to your delivery location.

      We do not have the option to alter the delivery address. Please contact store@cashify.in in order to make minor changes to your delivery location.

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    • Answer:An order cannot be modified after it has been placed for Mobile Accessories. However, you can cancel within 24 hours (you’ll be charged 2% cancellation fee) and place a fresh order.

      An order cannot be modified after it has been placed for Mobile Accessories. However, you can cancel within 24 hours (you’ll be charged 2% cancellation fee) and place a fresh order.

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    • Answer:Courier services usually take upto 24 hours to activate tracking for an order once it’s shipped. Please check again after the mentioned time frame.

      Courier services usually take upto 24 hours to activate tracking for an order once it’s shipped. Please check again after the mentioned time frame.

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    • Answer:The courier service will contact you for delivery of your order.

      The courier service will contact you for delivery of your order.

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    • Answer:The courier service delivering your order is responsible for making sure that your order reaches you within the delivery date. Rest assured, you’ll get an SMS once your shipment is out for delivery.

      The courier service delivering your order is responsible for making sure that your order reaches you within the delivery date. Rest assured, you’ll get an SMS once your shipment is out for delivery.

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    • Answer:At the moment, there is no option to select a particular delivery slot as per preference for Mobile Accessories

      At the moment, there is no option to select a particular delivery slot as per preference for Mobile Accessories

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    • Answer:The courier service provider will make 3 attempts to deliver your order for Mobile Accessories

      The courier service provider will make 3 attempts to deliver your order for Mobile Accessories

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    • Answer:As soon as you place an order, we’ll send you a confirmation email. We usually despatch our products in 2 business days. Once dispatched, you’ll receive an email/SMS with your tracking ID to track your order. In case you don’t receive the notification, you may contact us at store@cashify.in and we’ll resend the same to you.

      As soon as you place an order, we’ll send you a confirmation email. We usually despatch our products in 2 business days. Once dispatched, you’ll receive an email/SMS with your tracking ID to track your order. In case you don’t receive the notification, you may contact us at store@cashify.in and we’ll resend the same to you.

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