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How many attempts will the Cashify representative make to pick up the exchange device?

Cashify will make up to three (3) attempts to pick up your exchange device within a seven (7) day period. If the device is not handed over within this timeframe, the exchange order will be cancelled.

Other FAQs

Can I place another exchange order if my previous one was cancelled?

What happens if my exchange order is cancelled by Cashify?

Can I appeal Cashify’s decision to cancel my order?

What makes an order “suspicious” or suggests it was created by a retailer?

Can Cashify cancel my exchange order?

Will I get an invoice for the exchange order?

Can I exchange any other category of device?

Can I change my old device after placing the exchange order?

How can I increase the exchange value for my device in the exchange program?

Will I be able to get the exact value shown for my device?