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    Frequently Asked Questions

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    • Answer:You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

      You can pay with debit/credit cards of Visa & MasterCard. Other digital modes include Net Banking, RuPay, Freecharge and MobiKwik.

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    • Answer:Rest assured, your phone will be in safe hands throughout the process. Please be informed that in order to thoroughly inspect the device, the pickup executive will have to take the tempered glass off your device. .

      Rest assured, your phone will be in safe hands throughout the process. Please be informed that in order to thoroughly inspect the device, the pickup executive will have to take the tempered glass off your device. .

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    • Answer:All financed devices or devices purchased on EMI will only be eligible for sale once they are free from the installments. You will, however, have to share an NOC issued by the finance provider stating the same at the time of pickup.

      All financed devices or devices purchased on EMI will only be eligible for sale once they are free from the installments. You will, however, have to share an NOC issued by the finance provider stating the same at the time of pickup.

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    • Answer:Just send the SMS “CHYSTOP” to 567678. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

      Just send the SMS “CHYSTOP” to 567678. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

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    • Answer:When you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’. For a professional buyer, the product has already lost 25- 50% of its value when you bought it.

      When you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’. For a professional buyer, the product has already lost 25- 50% of its value when you bought it.

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    • Answer:All the tests that we do are listed here: HardwareSoftwareScreenButtonsOtherIMEICalling CheckPressure sensorCamera burst testBluetoothWifiDevice age (auto)Touch Calibration3.5 mm JackBillBatteryDevice age (manual validation)Screen CheckFacial recognitionHeadphonesCharging PortID lockScreen Physical ConditionBrand Lock / icloud lockChargerFront CameraDevice rootScreen FunctionalityScreen-lock or passwordBoxBack CameraIs the operator lockedHome buttonIs IMEI / TAC authenticMicrophoneAccelerometerBack buttonIs the device stolenProximityRecent App buttonBill authenticityVibratorVolume buttonsWarranty statusGyroscopePower…

      All the tests that we do are listed here:

      HardwareSoftwareScreenButtonsOther
      IMEICalling CheckPressure sensorCamera burst testBluetooth
      WifiDevice age (auto)Touch Calibration3.5 mm JackBill
      BatteryDevice age (manual validation)Screen CheckFacial recognitionHeadphones
      Charging PortID lockScreen Physical ConditionBrand Lock / icloud lockCharger
      Front CameraDevice rootScreen FunctionalityScreen-lock or passwordBox
      Back CameraIs the operator locked
      Home buttonIs IMEI / TAC authentic
      MicrophoneAccelerometer
      Back buttonIs the device stolen
      Proximity

      Recent App buttonBill authenticity
      Vibrator

      Volume buttonsWarranty status
      Gyroscope

      Power button
      Speaker



      Headphone Jack



      Fingerprint Sensor



      SIM tray



      SIM working



      Magnetometer



      Is processor / chipset authentic



      Receiver speaker



      Network – functional



      Network Supported Bands



      Additional Tests

      • Device Spin Test (To check if a phone, usually iPhone, is bent)
      • Battery Spin Test (To check is the battery is inflated)
      • Removing tempered glass to check if the screen is damaged
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    • Answer:Once a phone is sold to us, we refurbish it and rectify whatever issues it might have. Following which, we sell these devices to retailers so that they can be further sold to customers looking to buy second-hand devices.

      Once a phone is sold to us, we refurbish it and rectify whatever issues it might have. Following which, we sell these devices to retailers so that they can be further sold to customers looking to buy second-hand devices.

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    • Answer:In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

      In order to know how to claim warranty, write to us at warranty@cashify.in or return@cashify.in.

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    • Answer:When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

      When we courier your device, the invoice is sent along with it. You also receive a soft copy for the same. In case you haven’t received it, send us an email at store@cashify.in, & we shall share the invoice with you again.

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    • Answer:Currently, no such option of part-payment is available in Mobile Accessories. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order. Visa CardMaster CardNet BankingRuPay etc.

      Currently, no such option of part-payment is available in Mobile Accessories. You will have to make complete payment in one mode only. You can use any one of these payment modes to pay for your order.

      1. Visa Card
      2. Master Card
      3. Net Banking
      4. RuPay etc.
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