RBI Governor Sanjay Malhotra unveiled two major latest UPI upgrades at the Global Fintech Fest 2026 in Mumbai on 10 September. The new features aim to make digital payments faster, safer and more convenient for millions of users across India. He launched UPI Tap & Pay on Point-of-Sale terminals and MyUPI, an AI-powered customer support platform developed by NPCI.
These upgrades mark another big step in strengthening India’s UPI ecosystem. Senior NPCI leaders, bankers and fintech founders attended the event.
Latest UPI Upgrades: UPI Tap & Pay Brings Contactless Payments
UPI Tap & Pay lets users complete payments in seconds. Simply unlock an NFC-enabled smartphone and tap it on an NFC-enabled POS terminal. The feature works even without mobile internet because the transaction uses the POS machine’s connection.
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Key benefits of the latest UPI upgrades include:
- Instant payments with just a tap after unlocking the phone
- No mobile data or Wi-Fi required on the user’s device
- Support for multiple UPI-linked accounts, including RuPay Credit Card on UPI
- PIN-free transactions up to ₹5,000; users enter UPI PIN on the terminal only for higher amounts
This feature builds on UPI Biometric Authentication launched last year. Combined biometric UPI transactions already crossed 6.29 billion by 31 August 2026. UPI Tap & Pay now makes everyday payments even smoother and more seamless.
MyUPI Delivers AI-Powered Help And Control
MyUPI is the new AI-driven version of UPI Help. It runs on NPCI’s Small Language Model called FiMI and gives users a single dashboard for all UPI transactions and AutoPay mandates across different banks and apps.
The platform adds several smart safety and convenience tools:
- Safety Switch to request blocking of UPI debit transactions if an account is compromised
- Option to delink the mobile number from receiving UPI payments
- Payee context information that shows more details about the recipient before payment
- Automated chargeback processing for faster complaint resolution
- Transaction Replay that lets users repeat past payments easily
- 24×7 multilingual support with easy self-service options
Together, these tools turn MyUPI into a proactive trust and control layer rather than just a help desk. Users gain greater transparency and control while banks and UPI apps can resolve issues faster.
The latest UPI upgrades reflect NPCI’s continued focus on making digital payments safer, smarter and more user-friendly for everyone in India.
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