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Telecom Operators Extend Free Incoming Calls Benefit For Their Customers


Now that people are abiding by social distancing, it has become more important to keep their phone’s validity in the tab.

- Updated: 20th Apr 2020, 13:16 IST

During the ongoing coronavirus pandemic, almost all parts of the country are under a massive lockdown of varying degrees. To aid the current lockdown, many telecom operators have extended their incoming call validity to allow customers to connect with their friends and family.

Talking about the extension invalidity, BSNL has extended it to May 5th across all users. This will allow users who might have run out of validity during the lockdown or those with almost zero balance. BSNL hasn’t zeroed in on certain types of users like other operators so everyone with validity to run out soon is eligible for it.

Also Read: Coronavirus Impact On The Smartphone Industry

Airtel, on the other hand, is extending its incoming call validity to over 30 million users in the low-income subscriber’s base till May 3rd. Note that no else is eligible for it as per the time of writing this. Vodafone Idea has extended its incoming call validity as well to over 90 million low-income subscribers till May 3rd.

Reliance Jio was among the first to offer extended validity, double the data and more to all its users pan-India. Jio has again extended its incoming calls validity until the lockdown ends.

Also Read: Reliance Will Now Offer Double Data On 4G, Free Broadband & More

Apart from that, Vodafone Idea and Airtel have started rewarding users who can make recharges to others. Airtel will be rewarding a 4% flat rate to its users who make a recharge for others while Vodafone Idea users can make recharges for others too and avail 6% cashback that they can use in the next recharges. Note that MyVodafone and MyIdea apps are required to make recharges for corresponding users to gain the cashback. BSNL users can ask friends and family to recharge their phones while those using feature phones can call 5670099 to avail ‘Ghar Baithe Recharge’ where a BSNL executive will visit their home to make the recharge and so on.

Also Read: Smartphone Brands Could Devise Strategies To Push Sales When Coronavirus Epidemic Subsides


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Highlights of the Story

  • Earlier, exhausted plans encountered barring of incoming calls.
  • Telecom operators are coming up with new strategies and plans for its customers.
  • This is great news, particularly for low-income subscribers.
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