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Can You Claim Warranty for a Broken Phone Screen?

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Cracked screen but unsure about warranty coverage? Learn what’s typically covered (manufacturing defects) and explore alternatives like repairs or upgrades. Cashify offers warranty info on used phones and buys phones with broken screens.

- Updated: 21st Mar 2024, 17:24 IST
  • 1
    Understanding Phone Warranties and Their Coverage
  • 2
    Warranty Claim Possible
  • 3
    Warranty Claim May Not Happen
  • 4
    What to Do When Screen Breaks
  • 5
    Cashify: Your Partner in Phone Care
  • 6
    Verdict

Oh no! You reach for your phone, it takes a dive for freedom, and BAM! Cracked screen. Ugh. Now you’re wondering, “Can I claim warranty for a broken screen?” Warranty stuff can be a total mystery, especially with a broken screen. Here at Cashify, we’ve all been there (phone in the dirt anyone?), and we want to clear things up. In this article, we’re talking all things phone warranties and broken screens. We’ll break down whether a cracked screen is covered and what can affect that decision. Let’s get your phone back in tip-top shape, minus the spiderweb!

Also Read: Learn Here The Best Way To Fix Your Apple iPhone X Battery

Understanding Phone Warranties and Their Coverage

Ever fight with your phone warranty? They can be tricky things. They usually cover stuff that went wrong when the phone was built, like weird hardware problems, software bugs, or a battery that craps out way too fast. But a cracked screen? That’s a different story. It depends on your warranty’s fine print and how you busted it.

Warranty Claim Possible

Instances where warranty claim can happen:

  • Manufacturing Defect: If the broken screen stems from a pre-existing weakness in the display material or assembly process, claiming warranty might be possible. This scenario is pretty uncommon but still is important to understand.
  • Accidental Damage Coverage (Rare): Some extended warranties or manufacturer-offered accidental damage protection plans might cover a broken screen. These plans typically come at an additional cost and have specific terms and conditions. It’s crucial to carefully review these details before assuming coverage for accidental damage.

Also Read: How Long Does It Take To Repair OnePlus 6T Screen?

Warranty Claim May Not Happen

Instances where warranty claim might not happen:

  • Accidental Damage: Most warranties exclude accidental damage like drops, spills, or any external impact that cracks the screen. Since these are instances happened by the user themselves it can hinder the process.
  • Normal Wear and Tear: Over time, phone screens can develop minor scratches or scuffs due to everyday use.

What to Do When Screen Breaks

Steps to follow when warranty claim cannot happen:

  • Contact Your Phone Manufacturer: Check your phone’s warranty documentation or manufacturer’s website to understand their specific policy on accidental damage and screen repairs.
  • Explore Repair Options: Many phone manufacturers and third-party repair shops offer screen repair services for a fee.
  • Consider Upgrading (with Cashify!): If your phone is older and repairs seem expensive, consider upgrading to a newer model.

Also Read: Common iPhone 7 Plus Screen Issues & Solutions

Cashify: Your Partner in Phone Care

At Cashify, we understand the importance of phone protection. We offer various resources to help you with this situation:

  • Transparent Warranty Information: When you buy a refurbished phone through Cashify, we clearly outline the warranty coverage in the product description.
  • Wide Range of Pre-Owned Phones: Cashify offers a vast selection of pre-owned phones in various conditions and price ranges.
  • Secure Selling Platform: If you choose to sell your phone with a broken screen, Cashify provides a secure and convenient platform to do so.

Verdict

The answer to “Can you claim warranty for a broken screen?” The thing is, getting it fixed under warranty depends on how it happened. Usually, if you just dropped it and shattered the screen, the warranty won’t cover it. But hey, there are options! You can check with the manufacturer for repairs, maybe even think about an upgrade to a newer phone, or even sell your current one with the broken screen (hey, someone might still want it!). Here at Cashify, we’re all about being upfront and helping you out. That’s why we have resources and a super easy-to-use platform to help you deal with your phone, broken screen or not.

Broken phone got you down? Don’t ditch your phone! Get money in sell your broken device or fix it fast with Cashify’s repair service or upgrade to a stunning refurbished phone. Breathe new life into your phone life – all at Cashify!

Also Read: Things To Keep In Mind When Getting iPhone 8 Battery Repaired



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Highlights of the Story

  • Phone warranty coverage (typically covers manufacturing defects, not accidental damage).
  • Scenarios where a warranty claim might be successful (manufacturing defect, rare accidental damage coverage).
  • What to do if a warranty claim isn’t possible (contact manufacturer, explore repairs, consider upgrading with Cashify).

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Apple iPhone 12 - Refurbished

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