Apple has ascertained that some iPhone 12 and 12 Pro devices might be experiencing ‘No Sound’ issues. This is due to a component that might fail on the receiver module. The said model affected devices were manufactured between October 2020 and April 2021. To address this problem of customers, Apple has started a Service Programme for the above devices.
The problem is restricted to iPhone12, iPhone12 Pro devices and hence other 12 series devices – iPhone 12 mini and iPhone 12 Pro Max aren’t eligible for the programme. Apple said if any iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when one makes or receives calls, it may be eligible for service. The repair will be free of charge.
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How to take benefit of the Service programme?
If any iPhone 12 or 12 Pro is experiencing this issue, it can be fixed directly through Apple or the company’s third-party service providers. Below are all of your options (as provided by Apple):
- Find an Apple Authorized Service Provider
- Make an appointment at an Apple Retail Store
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
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While Apple is stuck repairing the recently launched iPhone 12 series, at the same time, it is preparing to announce the next iPhone. If reports are to be believed, Apple is planning for a virtual event on September 14 for iPhone 13. Alongside this, there might be other products that Apple might be launching. These might include the 3rd-Gen AirPods, Apple Watch Series 7 and 9th-Gen iPad.
Also read: Samsung Galaxy M42 Spotted on Wi-Fi Alliance, Bluetooth SIG
Preorders for the iPhone 13 are expected to go live on September 17 with a release on September 24.
