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Are You Facing Jio Network Problem? Here is How to Fix Network Issues on Jio

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Are you tired of unstable or poor Jio network connections? Are you wondering how to resolve the Jio network problem? If yes, you have come to the right place. Read this article thoroughly.

- Updated: 8th Jul 2024, 15:57 IST
  • 1
    Best Ways to Fix Jio Network Problem
    • Recheck Your Jio’s Recharge Plan
    • Check out network coverage.
    • Try Enabling/Disabling Airplane Mode
    • Try Restarting Your Smartphone
    • Reset Your Phone’s APN Settings
    • Remove/Replace Your Smartphone’s Back Cover
    • Try Resetting Your Smartphone’s Network Settings.
    • Try Resetting the SIM card.
    • Contact Customer Care
  • 2
    Ways to Resolve Poor 5G Jio Connectivity Problem
    • Try Disabling The Smart 5G Settings
    • Shift Between NSA and SA modes.
  • 3
    Tips to Prevent Jio Network Problem
  • 4
    FAQs
    • Q. My Jio Network is Slow? Why?
    • Q. How do you report the Jio network problem?
    • Q. I am experiencing frequent call drops. What to do?
    • Q. How can I increase my Jio network signal strength?
  • 5
    Wrapping Up

Dropped calls, slow internet speed, and unstable connection – if you face this Jio network problem, worry not. You are not alone! The reason behind these issues is network congestion. There are some quick fixes that you can try to restore your Jio network and get rid of workflow interruptions.

I have curated a list of various methods to identify and fix the Jio net problem in this article. So, without further ado, let us get started.

Also read: Jio AirFiber Plans In 2024: All The Offers And Details

Best Ways to Fix Jio Network Problem

You don’t need to be tech-savvy to resolve the Jio net problem. Here are simple ways that you can use to fix the Jio network problem.

Recheck Your Jio’s Recharge Plan

If you are constantly facing Jio down or problems with the smartphone’s internet connectivity or signal strength, make sure your Jio recharge plan is active and has sufficient validity. To check, all you need to do is visit the MyJio app and open its home page.

Recheck Your Jio’s Recharge Plan

Check out network coverage.

Usually, Jio network problems arise because of weak network coverage or poor signal strength. The status bar might show you the full signal, but while checking the signal strength status from your Android phone’s settings, you will get to know the actual strength of your Jio net signal.

Here are a few steps that you need to follow.

A – Launch the Settings.

B – Click on the About phone.

check network coverage - B

C – From there, you need to choose SIM status.

check network coverage- C

D – Here, you will learn the value of signal strength.

Check network coverage - D

If the signal strength is above -90dBm, it is average. In this case, you can contact your network provider to find out the actual reason for the low signal strength.

Try Enabling/Disabling Airplane Mode

It is one of the simplest ways to fix the Jio network issue. All you need to do is first enable the Airplane mode and then disable the Airplane mode. You can do it on Android phones through a notification panel; on iPhones, it can be done via Control Center.

Try Enabling/Disabling Airplane Mode

Also read: 4 Tricks To Renew Jio Daily Data Limit

Try Restarting Your Smartphone

Sometimes, simply restarting your smartphone can solve all your problems. This is because when you restart your phone, it will start searching for nearby networks, and everything will be rebooted. It makes your smartphone’s performance faster.

Try Restarting Your Smartphone

Also read: Check Jio Mobile Number In 5 Easy Ways!

Reset Your Phone’s APN Settings

APN stands for Access Point Name. Your smartphone’s APN settings will help your device connect to the telecom operator. If you are using outdated APN settings, that can be the real reason for the poor network connectivity. Here are a few steps that you need to take to reset the APN settings.

A – Launch Settings on your smartphone. After that, go to Mobile Networks.

B – Now, choose Jio SIM settings.

C – Open APN.

D – Here, you need to click on the three dots icon. After that, choose Reset Access Points. It will automatically delete the existing APN settings and replace them with the latest version from the telecom operator.

E – Now, restart your smartphone.

Reset Your Phone’s APN Settings

Also read: Jio Recharge Plan And Offers (Prepaid) July 2024

Remove/Replace Your Smartphone’s Back Cover

Sometimes, your smartphone’s back cover/case causes interference with the Jio network’s signals. It usually happens in poor connectivity regions. So, try removing the back cover and check whether or not the net speed is increasing.

Try Resetting Your Smartphone’s Network Settings.

Sometimes, resetting the mobile network settings can fix the Jio network problem. Doing this will reset the mobile network settings to default. Here is how to do it.

  • Open Settings on your smartphone and click on the search bar. It is present on the top.
Reset Your  Network Settings - step - 1
  • Now, in the search bar, type “Reset mobile network settings.”
Reset Your  Network Settings - step - 2
  • You will see the option to set the mobile network settings in the menu.
Reset Your  Network Settings - step - 3
  • Click on Reset settings.
Reset Your  Network Settings - step - 4

Also read: 4G vs VoLTE: Why Should You Upgrade?

Try Resetting the SIM card.

Sometimes, SIM cards get disordered from their original place, and it can cause the Jio network problem. If you have tried the ways mentioned above to fix the Jio net issue, try re-inserting your SIM card. 

Reset SIM card

Contact Customer Care

You might have tried all the methods discussed above to solve the Jio network issue, but if the issue persists, try contacting customer care. They will help you to resolve the issue.

Also read: Top Unlimited Data Plans In India You Should Know!

Ways to Resolve Poor 5G Jio Connectivity Problem

Here are some ways that you can try to fix the 5G Jio network problem.

Try Disabling The Smart 5G Settings

This setting switches between 5G and 4G connectivity automatically to do the battery consumption. So, if you want your device to get the best 5G speed, deactivate this feature. On the other hand, if the 5G connectivity is weak, then there is no meaning in turning off this setting.

Disable Smart 5G settings

Shift Between NSA and SA modes.

If you use 5G mode, your smartphone will have two settings – SA and NSA. Jio 5G works on an SA architecture. So, if you have used the wrong settings on your smartphone, you will have to deal with the Jio network problem.

Tips to Prevent Jio Network Problem

Here are a few tips that you need to consider to solve the Jio net problem.

  • Update your smartphone’s software. Ensure your device runs on the latest software.
  • Always place your Jio SIM card in the first slot.
  • Keep your phone in 4G mode only. So, it will not search for the 2G/3G/4G mode.

FAQs

Q. My Jio Network is Slow? Why?

A. There are various reasons for a slow Jio network: poor network coverage, data limit, or outdated software versions. Follow the steps above to solve the Jio network problem and enjoy a high-speed Jio network.

Q. How do you report the Jio network problem?

A. You can report the Jio network issue using the MyJio app or contact customer care directly at 1800 88 99999.

Q. I am experiencing frequent call drops. What to do?

A. Call drops occur because of poor signal coverage. So, if you experience recurrent call drops, try using Wi-Fi calling. It is entirely free in Jio.

Q. How can I increase my Jio network signal strength?

A. Set your smartphone’s network to 4G-only mode. So, your smartphone will search for only 4G networks. They will not search for 2G/3G networks.

Also read: All Jio Postpaid Recharge Plans July 2024

Wrapping Up

Here we come to the end of this article. Try the above-discussed methods to solve the Jio network problem, and share your experience with us in the comment box below. Let us know which method you find helpful.

Also read: Jio Dongle Recharge: Plans, Cashback Offers, And More

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Highlights of the Story

• Jio is one of the fastest-growing telecom operators in India.
• However, sometimes, people might face unstable or poor signal strength that can disrupt their workflow.
• If you are also facing a Jio network problem and wondering how to resolve the issue, this article is for you.