If your POCO X6 5G screen is not responding, it can be confusing to figure out the cause. The issue could be a simple software glitch, like an app misbehaving or pending updates. It could also be a hardware problem, such as a damaged touchscreen. Understanding the reasons behind a POCO X6 5G screen not responding will help you take the right steps. In this guide, I’ll explain the common causes, share easy checks you can try at home, and show why professional repair is often the safest choice.
Also Read: Don’t Ditch Your Old Phone Yet, Cashify Can Fix It: Know How!
Why Is Your POCO X6 5G Screen Not Responding?

A smartphone screen can fail for different reasons. Here are the most common causes:
Software Freezes
Sometimes, your POCO X6 5G might lag or freeze due to too many apps running in the background or a temporary system glitch. This can make the POCO X6 5G screen not responding even though the display is on.
Touchscreen Sensor Issues
The touch panel beneath your screen is what picks up your taps and swipes. If this sensor is damaged, your screen may light up but won’t react to touch inputs.
Physical Damage
Accidental drops or pressure on the phone can cause tiny cracks in the display or internal damage to the digitiser. Even if the cracks aren’t visible, the touch functionality may stop working.
Moisture or Liquid Exposure
If your phone has been exposed to water or high humidity, the moisture can affect the screen’s responsiveness. Even slight exposure can create short circuits in sensitive screen components.
Outdated Software
Sometimes, old or buggy software can interfere with the way the screen responds. If updates are pending, the system may not function smoothly, affecting touch sensitivity.
Also Read: 3 Reasons Why Your OnePlus 9 Pro Battery Is Draining Fast!
Quick Checks Before You Opt for Repair

Before rushing to a repair centre, try these simple checks to see if the POCO X6 5G screen not responding issue can be fixed at home:
- Restart Your Phone: A quick reboot clears temporary glitches and refreshes system performance.
- Check for Screen Damage: Inspect your display for cracks or signs of impact that may have affected the digitiser.
- Clean the Screen Surface: Dust, grease, or moisture on the screen can reduce touch sensitivity. Wipe it gently with a soft microfiber cloth.
- Update Software: Go to settings and install any pending updates to fix software-related bugs.
- Safe Mode Test: Boot your phone in safe mode to check if a third-party app is causing the screen to hang.
If these steps don’t work, the issue may be hardware-related, and that’s when professional phone repair becomes essential.
Also read: Know The Best Tricks To Avoid OnePlus Nord 2T From Getting Hot!
Why You Should Avoid DIY Fixes
At this stage, many users consider opening the phone or trying online repair hacks. However, attempting DIY fixes for a POCO X6 5G screen not responding can create bigger issues. The screen is closely connected to the digitiser and motherboard, and handling it without proper tools can cause permanent damage.
Even if you manage to replace the screen on your own, using low-quality parts can affect touch sensitivity and display clarity. What looks like a quick, budget-friendly fix may actually lead to higher costs later. That’s why professional mobile phone repair is always the safer choice.
Also read: What To Do When Power Button Is Not Responding In POCO M4?
Cashify: Your Trusted Partner for Mobile Repair

When DIY attempts can cause more harm than good, it’s best to rely on a certified platform. Cashify provides professional service to fix your POCO X6 5G screen not responding issue safely and efficiently.
Here’s why Cashify stands out:
- Every screen replacement comes with a 6-month warranty, covering any issues that may appear after the repair.
- Skip visiting a service centre. A trained technician comes directly to your home or office, and you only pay for the repair.
- You get an upfront estimate of the repair cost, so there are no surprises. The final price may vary based on the extent of the screen damage.
Additionally, you can use code RPR50 to get up to 50% off on your repair for a limited time. This makes POCO mobile repair for your X6 5G easier and more affordable.
(Repair warranties are subject to Cashify’s terms and conditions. Please refer to the warranty policy for full details.)
Also read: Is Bad Battery Heating Up My OPPO Reno 8T? Fix Now!
How to Book Your POCO X6 5G Screen Repair with Cashify
Booking a POCO X6 5G mobile repair with Cashify is a simple and convenient process. Follow these steps to fix your POCO X6 5G screen not responding:
- Open the Cashify website or app and go to the Repair section.
- Select POCO as your phone brand.
- Choose X6 5G from the model list.
- Pick the issue you want to fix, in this case, screen replacement.
- Enter your address to schedule the free doorstep service.
- Select a date and time that suits you best.
- Confirm your booking and sit back while a certified technician repairs your screen at home.
Also read: Know The Best Tricks To Avoid OnePlus Nord 2T From Getting Hot!
Final Thoughts
To sum up, a POCO X6 5G screen not responding issue can happen due to software glitches, minor hardware problems, or accidental damage. Updating software, cleaning the screen, or seeking professional help can often fix the problem and prevent further issues.
Cashify makes resolving this issue simple and reliable. With certified technicians, quality parts, and convenient doorstep service, your POCO X6 5G can be back to full performance. Book your repair today and enjoy a fully responsive phone again.
If you’ve just bought a new phone and don’t know what to do with your old phone, then here’s your answer. Sell old mobile to Cashify and get the best price for it. If you are planning to buy a new phone, check out Cashify’s refurbished mobile phones. You can get your favourite phone at almost half price with six-month warranty, 15 days refund and free delivery.
