
ChatGPT will no longer be just a tool for employees, but now, even businesses will have a new way of using this tool! The AI tool, which was just a chatBot or a website developer or coder, is now taking on a new shape. Yes, OpenAI has officially launched Businesses in ChatGPT, a new beta feature designed to help companies connect with customers through its AI platform. Announced on November 10, 2026, the initiative allows businesses to claim verified profiles, manage company information and understand customer engagement. Let us brief you more about the launch inside this news story.
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OpenAI Brings Businesses In ChatGPT: See How This New Feature Looks

OpenAI has brought in a new section in ChatGPT which is especially for corporates and business enterprises. This new initiative brings three major capabilities to businesses through ChatGPT:
- Business Hub: Companies can claim and verify their profiles, update business details and share product feeds containing pricing and availability.
- Business Insights: Businesses can monitor mentions, website clicks and common discovery topics to understand how users find them.
- Business Agents: Eligible companies can create AI-powered agents that answer customer questions, explain products and help users compare offerings.
OpenAI says the feature aims to improve business discovery while providing more accurate information to customers.
How It Works, Pricing and India Availability
Businesses can get started by claiming their profiles through OpenAI's Business Hub and completing the required verification process. Once verified, companies can update their information and, where eligible, connect product feeds or launch Business Agents.
<blockquote class="twitter-tweet"><p lang="en" dir="ltr">#OpenAI has introduced Business in #ChatGPT!! What's new: Business Hub: Claim and manage your business profile. Business Insights: See how customers discover your business. Business Agents: Let AI handle customer queries. #OpenAI #ChatGPT #AI #BusinessTech #cashify #news https://t.co/BaVOhjE9c8</p>— Cashify TechByte (@CashifyTechByte) <a href="https://x.com/CashifyTechByte/status/2120765446169506141?ref_src=twsrc%5Etfw">November 12, 2026</a></blockquote> <script async src="https://platform.x.com/widgets.js" charset="utf-8"></script>
Here are the key aspects of pricing, working structure, and the India availability of the Businesses in ChatGPT feature:
- How it works: Customers can discover business profiles through relevant ChatGPT responses and initiate separate conversations with available Business Agents.
- Is it free? OpenAI has not published a comprehensive pricing structure for the new offering. Businesses should check the official Business Hub for applicable terms and eligibility.
- India availability: Eligible businesses in countries where ChatGPT operates, including India, can claim their profiles, subject to verification and eligibility requirements. However, Business Agents are currently limited to eligible e-commerce and online service businesses in the United States.
You can learn more by checking out the Official Announcement for Businesses in ChatGPT
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