How To Change Registered Mobile Number In SBI?

SBI Bank stands as one of the largest financial institutions in the country, boasting an extensive network. In case you are wondering how to change registered mobile number in SBI, let me tell you, SBI has made it easy to do it. In this article, you will get to know about the whole process in a simple and easy-to-understand manner. So let’s get started.

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How To Change Registered Mobile Number In SBI In 2024

Here are different methods to change registered mobile number in SBI:

Method 1: Change The Registered Mobile Number In SBI Via Internet Banking

• Visit the official website of SBI- OnlineSBI.
• Log in to your account. Now, go to the “Profile” tab.
• There, click on the “Personal details” link.
• Now, enter your profile password. You will be able to see the Display Name, Email ID and Registered mobile number.
• Click on the link that says “Change Mobile Number- Domestic Only (Through OTP/ATM).
• A new screen will appear. There, you will be asked to enter your new mobile number. Enter and submit it.
• A pop-up message “Verify and Confirm your mobile number xxxxxxxxxx” will appear on the screen.
• Click on “OK” to proceed.
• A new screen with two different modes for approval of change of mobile number will be displayed:

a) By OTP on both mobile numbers.
b) IRATA: Internet banking requests approval through ATM.

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a) By OTP On Both The Mobile Number:

If you have both the new and old mobile numbers, then with the help of OTP, the mobile number change can be approved.

• Click on the circular button that says “By OTP on both the Mobile Number” and click on “Proceed”.
• Now select the account for which you have the debit card and Proceed.
• Next, click on the active ATM card and select “Confirm”.
• The next screen would display the selected ATM card number.
• Enter the card details, i.e., Valid To/Expiry Date, Card Holder Name, and PIN, and enter the text shown in the image there. Finally, click on Proceed.
• Upon successful validation, the system would send OTP along with a reference number on both your new and old numbers.
• Now, you would need to send an SMS from both your new and old numbers in the following format: ACTIVATE <8 Digit OTP Value> <13 Digit Reference Number> to 567676 within 4 hrs. For example, ACTIVATE 09876543 UMI12051500123.
• Once the SMS validation is done successfully, the new number would be automatically copied into Internet banking, core banking solution, and ATMs. You will also get a message on your mobile regarding the successful update of the number.

b) IRATA: Internet Banking Request Approval Through ATM:

• Click on the circular button that says “IRATA: Internet Banking Request Approval through ATM” and Proceed.
• Now select the account for which you have the debit card and Proceed.
• Next, click on the active ATM card and select “Confirm”.
• The next screen would display the selected ATM card number.
• Enter the card details i.e., Valid To/Expiry Date, Card Holder Name, PIN and then enter the text shown in the image there and finally click on Proceed.
• Once the validation is done successfully, you will receive the following message: “Thanks for registering your mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option you selected. Click here to see the guidelines for process completion.”
• Then you will get an SMS saying, “Reference No. for Change/Update mobile number is: UMXXXXXXXXXXX, and your IRATA reference number is XXXXXXXXXX” on your new mobile number.
• After getting this message, you need to visit the State Bank Group ATM, swipe your card and select the Services option. Enter your PIN.
• Now, click on the “Others” tab on the ATM screen to choose ‘Internet Banking Request Approval’ and then enter the 10-digit reference number for approval of the request.
• The request would be fulfilled upon successful completion of this process.
• Finally, after the validation, your new mobile number will be updated in the Internet Banking, Core banking solution and ATM. You will also get a message for the same.

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Method 2: Change Registered Mobile Number In SBI Via SBI ATM

• Visit your nearest SBI ATM and insert your debit card.
• Click on Registration and enter your ATM PIN.
• Click on the “Update your mobile number” option.
• Now, enter the old mobile number and confirm it.
• Next, enter the new mobile number and click on Submit.
• You will receive OTP on both of your numbers.
• After getting the OTP, you need to send an SMS to 567676 from the new number.
• Your number will be updated after the successful validation.

Method 3: Change Registered Mobile Number In SBI Via SBI Branch

• Visit your nearest SBI Branch.
• Ask for a Letter of Request.
• Fill in the required details and hand it over to the executive.
• The branch would update the number after successful verification.
• Once done, you will receive a message for the same on your registered mobile number.

Conclusion

Updating your registered mobile number with SBI is a straightforward process that ensures a seamless and secure banking experience. By following the outlined methods, you can easily change or update your mobile number, enabling you to stay connected with your account and receive OTPs for mobile and online transactions.

Keeping your contact information up-to-date is a responsible practice that contributes to the smooth functioning of your SBI account and enhances the overall security of your banking activities. Take advantage of the available options to keep your information current and enjoy the convenience of mobile and internet banking with SBI.

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FAQs

Can I change my registered mobile number in SBI online?

If you’re an SBI Retail Internet Banking customer with an active ATM cum Debit card linked to your Internet banking username, you can easily change your mobile number online without the need to visit a branch.

Can I change my mobile number in the bank account online?

Yes, you can update the mobile number associated with your bank account. If you have internet banking, a quick online login to the personal banking website allows you to update it. Otherwise, a visit to any branch of your bank is necessary.

How much time does it take to change the mobile number in SBI bank?

The processing time varies. Opting for online methods may take a few hours up to 3 days, while choosing offline methods, such as visiting an ATM or SBI branch, might extend the process duration to around 14 days for the mobile number change application to be fully processed.

How can I register my mobile number in SBI without ATM?

To register for Mobile Banking Service without using an ATM, you have two options: either complete the registration process over your mobile handset or at an SBI ATM, SBI branch, or Online. Send an SMS <MBSREG> to 9223440000/567676 to get your User ID and default MPIN.

Can I change my registered mobile number in SBI through SMS?

Changing your registered mobile number in SBI through SMS is convenient. Just send SMS from BOTH the old and new mobile numbers in the format ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676 within 4 hrs. For example, send ACTIVATE 12345678 UM12051500123.

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