Cashify is the best place to buy refurbished gadgets in India. You can buy refurbished DSLR cameras, refurbished phones, refurbished laptops, and much more. People love Cashify for a lot of reasons. Cashify checks every refurbished device with 32-point quality checks. Every device is fully functional. Cashify basically has a clear and customer-friendly warranty policy. Let’s check out the detailed analysis on Cashify Warranty Explained! Let’s get started:
Also Read: How Refurbished Phones Are Graded at Cashify? A Detailed Explanation!
Three Different Warranty Options With Cashify
Cashify basically gives you three different warranty options when you buy refurbished gadgets. Here is an easy breakdown:
Warranty Type | Duration | Who Gets It? | Cost |
|---|---|---|---|
| Standard Limited Warranty | 6 months | Comes free with every refurbished device | Free |
| Select Models Direct Warranty | 12 months | Available only on some premium models like top iPhones, MacBooks, and high-end gaming laptops | Free (already included) |
| Extended Warranty (Optional) | Extra 6 months | You can add it to any device while buying | Rs. 399 to Rs. 1,299 (price depends) |
What’s Covered In Cashify Warranty!
Cashify’s warranty basically protects you from many common device problems. Here’s what is included:
Covered (Free Repair or Replacement)
Cashify Warranty protects you if you face any problems in the device during normal use. In this internal hardware issues are covered. These are issues with the motherboard, display IC, speaker, mix, or charging port.
You are basically covered if the touchscreen is not working properly. Here’s more:
- Wi-Fi or Bluetooth not connecting
- Camera not opening or showing errors.
- Device not restarting again.
- Any other defect that matches the Cashify’s quality check rules when the product was refurbished.
Accessories Coverage
You basically get three months warranty for charger, cable, and battery (only if Cashify provided them).
Overall, Cashify makes it easy for buyers to know exactly what is protected.
Also Read: Refurbished Vs Open-Box Vs Second-Hand: What’s The Real Difference?
Common Reasons For Warranty Rejection
Now that we have seen what is covered under the Cashify Warranty Explained. Let’s check out the reasons why your warranty could be rejected:
| Issue Type | Examples / Details |
|---|---|
| Physical Damage | Cracked screen, dents, bent frame |
| Liquid Damage | Any water/moisture found inside |
| Accidental Damage | Drops, pressure damage, impact marks |
| Unauthorised Repair | Opened, tampered, or repaired by third-party shops |
| Software Tampering | Rooted/jailbroken devices, custom ROMs |
| Burn/Heat Damage | Burn marks, overheating from wrong chargers |
| Normal Wear & Tear | Minor scratches, scuffs |
| Battery Issues (after 3 months) | Battery swelling or capacity drop |
| Software Problems | Viruses, data loss, forgotten passwords |
| Shipping Damage | Poor packaging causing damage during return |
| Seal Issues | Internal seal broken or tampered |
| IMEI/Serial Problems | Mismatched, removed, or altered IMEI/serial number |
How To File A Warranty Claim? Step-by-Step Guide
Step 1: Contact Cashify as soon as the problem starts
You can basically reach them through any of these:
- Call: 8448797261
- WhatsApp: 9330303035 (fastest reply)
- Email: wecare@cashify.in
You can also visit your nearest Cashify Store.
Also Read: Deal You Can’t Miss: Realme P3 Pro Refurbished Is The Ultimate Hero!
Step 2: Keep These Things Ready
When you are claiming the warranty of your refurbished device, you basically need to have your original Cashify Invoice. You must know their IMEI or series number. For this, you can dial *#06# to check.
Make sure that you have pictures of the phone from all sides and a video showing the issue clearly. Make sure you also get an unboxing video when you get the refurbished device so that there is no issue while claiming the warranty.
Step 3: Cashify Checks Your Claim
After this, Cashify will arrange a pickup. It’s going to cost your Rs. 150 for pickup and drop. Cashify will verify the complaint.
Step 4: Device Goes for Inspection
Your device is sent to the Cashify Repair Lab. This is where Cashify expert will check the problem with the device. The expert will then decide whether to repair or replace the device.
The pickup usually takes two to three working days, and the full resolution timeline is seven to fifteen working days.
Why You Should Opt For Extended Warranty!
Cashify gives you the option to extend your warranty for six months for a small fee. This fee costs around Rs. 399 to Rs. 1,299, depending on the device and condition. This payment is made during checkout. It covers the same hardware problems as the standard warranty. The warranty does not cover physical damage, water damage, accidental drops, or battery issues.
It cannot be transferred as it is basically valid only for the original buyer.
If you are buying any expensive device like an iPhone, Galaxy device, or gaming laptop, an extended warranty is a wise decision.
Things To Note
Here are some important things that you must keep in mind when you file for warranty of refurbished device:
- The warranty is only for the first buyer. It cannot be transferred if you sell the device.
- Always back up your data before sending your device. Cashify is not responsible for any data loss.
- Use only original or authorised chargers to avoid your claim being rejected later.
Also Read: Refurbished Samsung Galaxy Z Fold5: Premium Foldable At Lowest Price?
Cashify Warranty FAQs
What Is Cashify?
Cashify is a trusted Indian platform for refurbished gadgets like smartphones, laptops, and cameras. Every device passes 32-point quality checks. This basically ensures that the device is fully functional.
Does Cashify Offer Warranty?
Yes! You basically get six-month warranty for all refurbished devices. There is 12-month warranty for selected models. You can also buy an additional six-month warranty for a small fee.
What Problems Are Covered?
It basically covers internal hardware issues like: motherboard, display IC, speaker, mic, charging port, touchscreen, Wi-Fi/Bluetooth, camera, device not restarting, and other defects. There is three months warranty for accessories.
How To File A Warranty Claim?
You can call 8448797261, WhatsApp 9330303035, email wecare@cashify.in, or visit a store. Make sure that you keep the invoice, IMEI, photos, and videos of the phone.
Final Thoughts
In the end, Cashify basically gives you a solid warranty cover when you are buying refurbished gadgets in India. There is a 6-12 months of standard warranty depending on the model. You can also buy an additional warranty for extra protection. Let me know if you have any queries in the comment section below. I would love to hear your thoughts.
If you’ve just bought a new phone and don’t know what to do with your old phone, then here’s your answer. Sell old mobile to Cashify and get the best price for it. If you are planning to buy a new phone, check out Cashify’s refurbished mobile phones. You can get your favourite phone at almost half price with six-month warranty, 15 days refund and free delivery.
