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What Is The Difference Between Brand New And Refurbished Phone?


It is a bit trickier to buy a refurbished phone compared to a new phone. You have to do a lot of research and choose websites that are trusted. Cashify’s Refurbished smartphone store is one of the trusted platforms to buy refurbished phones. Here is a guide that might help you with the process.

- Updated: 21st Aug 2023, 11:53 IST
  • 1
    New vs Refurbished
    • New devices come straight from the factory
    • Refurbished devices include some cleanup repair or other maintenance
    • Advantages of buying refurbished phones
  • 2
    Here’s what to keep in mind when shopping for refurbished phones
    • Check for a warranty
    • Buy one from a company that originally manufactured the phone:
    • Always read the details
  • 3
    Where to buy refurbished phones from?
    • PhonePro certified
    • PhonePro Refurbished Superb
    • PhonePro Refurbished Good
  • 4

With the price of all new phones increasing with every new iteration, it is wise to look for some ways to save money by getting a Refurbished Phone. Buying refurbished phones is not just affordable, but they are also better for the environment. But how do you differentiate between new and refurbished phones? Don’t worry we got you covered in this post.

Also Read: What To Look Out For Before Buying A Refurbished Phone

New vs Refurbished

new vs refurbished phone

You probably have a good understanding of what a new device means, but when it comes to refurbished phones, it is a bit trickier. Refurbishment can often mean different things depending on where you buy it, so it is important to do your due diligence before shelling out your hard-earned cash on a crappy phone. In general, here’s what you need to consider when shopping in these two categories. 

New devices come straight from the factory

When you buy a brand new phone off the shelf from an Apple store that is sealed in a box, it is a new device. It went straight from the factory to the retail store and then to your hands.

It comes with the manufacturer’s full warranty, which is usually one year, and includes all the original accessories in-box. New devices can occasionally go on sale for moderate discounts, and generally, their prices decrease over time as new models are launched. But they still fetch a higher price than used and refurbished devices.

Also read: Refurbished Android Smartphones V/S Refurbished iPhones: Which Deal Is Better?

Refurbished devices include some cleanup repair or other maintenance

Refurbished devices are devices that were returned shortly after the sale, or they may be used items that undergo repairs before being up for selling them again. The manufacturer or seller may have replaced the battery and some other components, cleaned up the device, and in some cases, included a fresh warranty for a limited period with the product. 

This varies from seller to seller, but some refurbished units can be nearly indistinguishable from new ones, while other units may be more similar to buying used devices. That means by buying a refurbished phone, you can surely save at least 20% to 40%, if not more. 

Also Read: How You Can Help The Environment By Selling Your Old Phone On Cashify

Advantages of buying refurbished phones

  1. It is always cost-effective to buy a refurbished smartphone. You can even get a flagship phone that you could not buy because of the high price tag. For example, if you want to buy a new iPhone 13 Pro Max it can easily cost you Rs. 1,16,900, but you can save all this money and instead buy a refurbished iPhone 13 Pro Max from Cashify for Rs.84,499, which gives a lot of discount than the original price. 
  1. Refurbished smartphones are repaired, quality checked, and made free of all defects. From platforms like Cashify, you can easily get certified in devices that are great value for money
  2. Many platforms and sellers don’t offer a warranty on refurbished smartphones. This is another reason to buy a refurbished phone from Cashify Refurbished Store, as it also offers six months warranty in case you find any defects with your phone.
  3. When you buy a Refurbished Phone, you protect it from getting into landfills as scrap e-waste, and therefore it is also good for the environment.
  4. Often people think that refurbished phones don’t work properly, and this is a common myth. All the refurbished smartphones are checked by certified technicians, and there put on sale after complete verification only.

Also Read: The Best Ways To Sell Your Old iPhone

Here’s what to keep in mind when shopping for refurbished phones

If you want to save some money by purchasing refurbished phones, you need to keep some things in mind. In fact, you will want to do more research when you are buying a refurbished phone than you do when buying a new device.

Check for a warranty

If the phone you want to buy has no issues, the smartphone maker or retailer will include some warranty with the purchase. In case the seller doesn’t offer any warranty, there is a chance that something might be wrong with the device out of the box.

Also read: How To Sell Your Old Smartphone On Cashify

Buy one from a company that originally manufactured the phone:

Many times, the phone manufacturer will have some handsets that are in good condition. The original owner may have returned the phone for some unknown reason. These devices are often up for resell by the manufacturer as refurbished phones on their official website. This is probably the easiest and best way for you to save some money.

Always read the details

You should pay attention to the reading materials when you make any large purchases, but it is more important to do that when you are buying a refurbished phone. Some common Red flags are phones marked as non-returnable, no warranty, and visible dents. Reading the details might reveal that you can’t return the phone. Or get a refund if anything wrong is found is a major red flag, and you should avoid buying from such sellers.

Also Read: What Are Refurbished Phones? Is It Safe To Buy These?

Where to buy refurbished phones from?

olx refurbished phones

It is tricky to buy refurbished phones, especially if you haven’t done it before. There are a lot of third-party websites out there offering the best deals. But these websites may not be the best place to buy such devices from as they don’t have a proper system to categorize the refurbished phones based on their condition. 

There are websites like OLX that offer refurbished phones put up by their original owners. It is tricky to buy phones from sites like OLX and Quikr. You don’t know the seller or even how much he has used the device. It can even be stolen or may have some defect. People often get easily scammed into buying defective refurbished phones from these sites. 

Also read: What is the Difference Between External Storage and Internal Storage? :Cashify Explains

The biggest risk of buying a refurbished smartphone from platforms like OLX and Quikr is you often get a stolen smartphone from the seller. Buying a stolen smartphone can bring a lot of trouble for you in the future. It is essential that you are aware of the fact that the phone you are buying is not stolen, and carefully check the seller’s profile first. 

cashify refurbished phones

Cashify offers a perfect alternative place for buying refurbished phones without any risks involved. All the phones sold on the platform are certified by experts. Cashify has 32 different checkpoints through which the phones have to pass to qualify. And later are given a grade from 3 different quality grades. Here are those grades:

PhonePro certified

The phones in this grade have ‘like new’ conditions. Mostly it contains phones with open boxes and comes with all original accessories. So, they are just phones with open boxes.

PhonePro Refurbished Superb

These contain smartphones that have minimal physical damage and minor scratches. The phones are not much used and restored by Cashify. The phones may not contain original but compatible accessories in the box.

PhonePro Refurbished Good

Phones with this grade contain minor scratches and dents on the body but are absolute value for money. They don’t have any original accessories but come with compatible accessories in-box. 


So these are a few things you should know about New phones and Refurbished phones. Buying a refurbished phone does not only save you money, but it is also good for the environment. So if you are considering buying a refurbished phone. Then a platform like Cashify is the best and most reliable place to make your purchase, do check it out.

You can check out Cashify’s Refurbished smartphone store from HERE


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Highlights of the Story

  • Refurbished Phone provides the best value for money compared to new phones, and they are good for the environment.
  • If you buy from a trusted seller or platform, these devices even come with a limited-period warranty.
  • Cashify’s Refurbished smartphone store is one of the trusted platforms for buying refurbished phones.